Opening hours
Monday to Friday 8am-6pm
Surgery Number: 01467 642289
Emergencies- Option 1 or Dial 999
Appointments & General Enquiries: Option 2
Prescriptions: Option 3
Results: Option 4
If you are calling out with surgery times for prescriptions please call 01467 475400
Emergencies
If at any time your condition is thought to be life-threatening, you should call 999 or attend A&E immediately. See below some examples
- Accidents involving unconsciousness
- Chest pains
- Choking
- Collapse
- Loss of power in a limb
- Overdose
- Severe breathlessness
- Sudden severe bleeding
Appointments & General Enquires
This line is open between 8:30am-5:30pm Monday- Friday.
Please provide the receptionist with a brief description of the problem and they will be able to direct you towards the appropriate clinician.
We are offering FREE NHS heart checks to patients in Kemnay.
The Scottish Government Health Department has asked GPs to identify people aged 30-60 who have not had blood pressure, BMI or certain blood tests done in the last few years and invite them for these checks. The aim is to work out your risk of a heart attack or stroke so those who are at medium or high risk can be offered advice or treatment to reduce that risk. This may be as a telephone call or face to face appointment with a GP.
The NHS often only gets involved in someone's care once they have developed a problem. We want to do more to screen for heart disease and problems before they cause symptoms, and this set of tests are a way to calculate risk and allow us to treat or give advice on lifestyle changes that may prevent a heart attack or stroke.
If you received a text inviting you for these tests please contact reception to say you have been invited for an 'NHS heart check' and they will book you in with our nurse initially. Following this you may be invited to speak to or see a GP depending on your heart risk. These places are limited in number and time so please do not delay and call quickly.
Kemnay Doctors.
Prescriptions
Please call the surgery and press option 3. This will take you to a voice mail service where you can leave your Name, Date of Birth, Telephone number and all the medication you require. If you are calling out with surgery times please call 01467 475400 and the same procedure will apply. You can also hand in any repeat slips into the box at reception during opening hours.
We do advise all prescriptions will be ready to collect from the chemist within 3 working days.
Results
Results Line operate between 11am-5:30pm. Please call the surgery between these times and press option 4.
ZERO TOLERANCE
The practice considers aggressive behaviour to be any personal, abusive, intimidating & aggressive comments, cursing, swearing, physical contact, aggressive or threatening gestures.
The practice will request the removal of any patient from the practice who is aggressive or abusive towards a doctor, member of staff, other patient, or who damages property.
All instances of actual physical abuse on any doctor or member of staff, by a patient or their relatives will be reported to the police.
Parking
Just to remind patients when attending the surgery. There are parking spaces directly outside the surgery, Car park behind the pharmacy and a car park on Aquithie Road across from the Fish and Chip shop.
Please DO NOT use the Doctors spaces outside the surgery or behind the surgery. These spaces are for GP’s and also staff parking for local businesses.
Disabled & Pushchair Access
Disabled, pushchair and pram access, is available at the rear of the building.
There is also disabled parking spaces outside the Surgery.
We also have a toilet in the Surgery that provides baby changing facilities and access to mobility users.