Clinics & Services

NHS inform - Grampian - NHS inform is Scotland's national health information service helping the people in Scotland to make informed decisions about their own health and the health

Physiotherapists

Physiotherapy can help you to aid recovery after injury or illness.

Physiotherapists Jamie and Jonathan treat muscle and joint sprains and strains, as well as neck, shoulder and back pain.

Part of your treatment the Physiotherapist will offer advice and exercise programmes to help prevent the problem recurring, and the Physiotherapist will liaise closely with your doctor.

The surgery offer Face to face or phone call appointments on a Tuesday & Thursday.

Physiotherapy Self-Referral

Patients with injuries or illness requiring physiotherapy input are able to self-refer for NHS physiotherapy advice/input.  For those that wish to self-refer please complete the form by clicking link below:

Self-referral form

 

Your completed form should be returned by either:
1. Post to: The MSK Referral Centre, First Floor, Ward 6, Woodend Hospital, Eday Road, Aberdeen, AB15 6XS, or
2. Email to: gram.mskreferralcentre@nhs.scot

Further information about the service can be found on the NHS Grampian Physiotherapy website -

http://www.mskphysiogrampian.scot.nhs.uk/

Antenatal

Your first main appointment is your booking appointment (booking visit) with your midwife normally between 8 and 12 weeks of pregnancy.

You’ll have your weight, height and blood pressure measured. You’ll also be asked to give a urine sample for testing.

We do most of the antenatal care, like blood tests, blood pressure and checking growth, at Kemnay Clinic (Fyfe Park) unless there’s a special reason for you to be seen at the Aberdeen Maternity Hospital.  All the scans are done in Aberdeen or Inverurie - routine ones are done at 14 weeks and then again at 20 weeks. 

Antenatal classes (parent education classes) help you prepare for being a parent and give you the chance to meet other mums and partners. They’re a great opportunity for dads and partners to get involved too.

Contraception

General contraceptive advice, contraceptive pill checks & regular contraception injections can be arranged by appointment. 

We offer services for IUD and implant fitting, and this can be arranged following discussion with any GP, however Dr Lee and Dr Ballantyne currently run these clinics at specific slot times around their consultations.

To find out more, click on the links below:

Contraceptive implant - NHS (www.nhs.uk)

Intrauterine device (IUD) - NHS (www.nhs.uk)

Emergency contraception is always available at any time. 

Please call the Surgery straight away and tell the receptionist that you need to speak to a GP or Nurse regarding this.

The chemist can also supply emergency contraception over the counter at no charge.

Cervical Smears

You should be automatically notified when you need a smear.  Smears are usually done by one of our practice nurses.  Your result will be sent automatically to your home address, you should receive them within 6 weeks.

All age groups are now 5 years but will be called back early if HPV positive smear result. 

Diabetic Clinic

Nurse Susan is our specialist diabetes nurse. If you've got diabetes, we want to see you at least once a year to make sure that your blood sugar is well controlled and that you avoid any problems from diabetes. 

To find out more about this condition, please click on the links below.

Diabetic Care Info

My Diabetes Leaflet

Diabetes in Grampian

Pre-Diabetes

Arranging your DES appointment - Screening Scotland | NHS inform

Type 2 Diabetes – Diabetes in Grampian (scot.nhs.uk)

Your Feet and Diabetes – Diabetes in Grampian (scot.nhs.uk)

Dietician

Live Life Aberdeenshire’s health and wellbeing team, in partnership with NHS Grampian are delivering Counterweight Core within some of their sport and leisure facilities.

 Counterweight Core is a 12month food-first weight loss/ management and behaviour change programme. It is free at point of delivery for participants who meet the criteria laid out below. Live Life Aberdeenshire’s Health and Wellbeing instructors deliver Counterweight alongside low-level physical activity sessions to give individuals who are inactive an opportunity to improve their fitness while aiming to lose 5-10% of their body weight. 

Inclusion criteria:

BMI > 25 (for some ethnicities a lower BMI may be accepted). Please note: Severely obese patients are not currently suitable for our programme and our advice for these patients is to continue to refer to tier 3 community dietetic programmes.

Aged 18+.

No active eating disorders.

Not pregnant or breastfeeding a child less than 4mths old.

Locations for January 2025: Inverurie, Banff, Fraserburgh, Peterhead, Stonehaven.

Link for patients: https://livelifeaberdeenshire.org.uk/features-folder/spa/counterweight-programme/ (this link includes a link to a self-referral form).

Drug/Substance Misuse and Alcohol Counselling

Aberdeenshire Drug and Alcohol services have set up Step-In points in five main towns so anyone wanting support with drug and alcohol use can get same day treatment. If you wish to access the service you can drop in to these Step-In locations or will be offered an appointment on the day we get a referral.

The Step-In approach offers intensive care to provide a non-judgemental, welcoming and responsive service. All concerns and needs identified at assessment will be listened to. Actions to support these will be provided and included in individualised care plans. This might include rehabilitation or detoxification as best suited to your needs. Harm reduction advice and equipment is also available at the locations.

Our multi-disciplinary teams are ready to help anyone needing support with problematic drug or alcohol use. The team is made up of a range of different practitioners:

Nurse - to advise on and prescribe treatment of choice

Social Worker - to provide a range of different supports as part of recovery

Health Care Support Worker - to provide wider health checks and screening

Local Area Coordinator – to provide practical support and access to wider activities

Support Worker from Alcohol and Drugs Action opens in a new tab - to support people who do not require clinical or social work interventions

The Step-Ins will continue to develop and provide easy access to a wide range of support from key partners including advocacy, housing, welfare benefits and employability.

The Step-In points are open from 9am to 5pm Monday to Friday. Appointments will be offered out with these times for people who need it. If you don't live close to these locations our Step-In staff can arrange transport, or they can see you at a time and place suitable to you.

Inverurie

93 High Street, Inverurie, AB51 3AB

stepininveruriesu@aberdeenshire.gov.uk 

07826 270662

Useful pages

Step in Centre info

Drugs information and guidance | NHS inform

Drug and Alcohol Rehab in Aberdeen - Action Rehab (action-rehab.com)

Find a Meeting | Alcoholics Anonymous - Great Britain (alcoholics-anonymous.org.uk

Homepage - Alcohol & Drugs Action (alcoholanddrugsaction.org.uk)

Support for people with alcohol or drug use problems - Aberdeenshire Council

Ear Syringing

Under advice from the Health Board, we are no longer providing ear syringing as a service.

Most importantly, NEVER USE COTTON BUDS (or any other implements) to remove ear wax.

Putting anything into the ear canal simply pushes wax further in, as well as risks damaging the delicate structures of the ear. Please see below local place that can help.

Earwax Removal | Specsavers UK

Will Chemists (Inverurie) | Scheduling and Booking Website (simplybook.it)

Epilepsy

If you are taking anticonvulsant medicines for epilepsy, then we’d like to review you annually (either in person or on the telephone with a Doctor). 

This is to check that your treatment suits you, to find out how you are feeling and tackle any concerns you may have. 

Heart Clinic

Patients with heart conditions need regular reviews to make sure they have no new symptoms, to check drugs and give advice on keeping a healthy heart.  We have recently changed the review system to minimise the number of times you have to attend the surgery. 

Patients are asked to book an appointment with Carol, the Nurse Technician, for blood tests and various other measurements.

The results will then come back to Nurse Susan who will review all the information. 

If the patient highlights any problems or if the results require further discussion, you will be called in for a clinic appointment.

  If all information is satisfactory, then no further action will be required, and recall will be re-set for the appropriate period of time.

Minor Illness Clinic 

To help maintain quick access to the right person for your problem, we have regular Minor Illness clinic run by Susan our Minor Illness Nurse. The reception team can advise you on if your problem would be suitable for her to deal with. She can organise prescriptions to treat these conditions if indicated.

She has Face-to-Face Appointments and telephone consultations.

Minor Surgery

Some minor surgical procedures can be performed at the surgery following consultation with a doctor, but you may need to be referred to Inverurie Health Centre for other procedures.

Podiatry Clinic

The Clinic up at Fyfe Park have ceased this Service

Please click on the Links below, it will give you information where and who to contact 

Aberdeenshire Podiatry (nhsgrampian.org)

About Us | The Garioch Clinic | Inverurie, Aberdeenshire | Podiatry Care

Leaflets (nhsgrampian.org)

Podiatry self-referral form

Patient Requests for Private Referral

If you choose to see a specialist privately (either self-funding or using private insurance) we would like you to be aware of the following.

Your GP will provide a referral letter with relevant clinical information about your medical problem and other information relating to medical history and medications. The letter will usually be sent to one of the Grampian private medical providers.

If you have private medical insurance, it is your responsibility as the patient to inform your insurance company about the referral and to check that they will cover the costs of the referral (including consultation/investigations/treatment/follow-up). The insurance company may want to know which specialist you are being referred to, please check with the insurer if this is required information. 

The private specialist will be responsible for all investigations and treatments relevant to the episode of private care. It is not appropriate for a patient to be seen privately by a specialist and then have blood tests or other investigations relating to that episode of private care via the practice. Any ongoing provision of NHS prescriptions leading on from the private consultation will be at the discretion of your GP, and based on current local prescribing guidelines.

Private Oversees surgery follow-up

While the NHS in Scotland will always provide emergency care where necessary, all routine pre and post-operative care should be part of the package of care purchased by the individual patient.

There will be no obligation on NHS Boards to provide such routine pre and postoperative care.

Psychological Therapies Services

Aberdeenshire Primary Care

Talking therapies, or psychological therapies, are effective and confidential treatments delivered by fully trained and accredited NHS practitioners. They can help with common mental health problems like stress, anxiety and depression.

Click on the link below to find out more:

NHS talking therapies - NHS (www.nhs.uk)

TELEPHONE NUMBER: 01224 557667

Hearing Loss Services

CONTACT SCOTLAND - DEAF SERVICE 0131 510 4555

Audiology -We offer help with cleaning and re-tubing NHS hearing aids and provide batteries at our free drop-in sessions. Find your nearest drop-in session from the list below:

Please click on link below drop off points:

Aberdeenshire Drop Ins for audiology

our free drop-in sessions. Find your nearest drop-in session from the list below:

Please click on link below drop off points:

Aberdeenshire Drop Ins for audiology

Travel Vaccinations

To try and help manage the GP workload and make sure GPs are using their skills in the best way the Scottish Government along with all of the GPs agreed that giving vaccination should be moved away from General Practice.

You may have already noticed that your GP no longer provides flu vaccination clinics, these are now run by health board staff, usually in different venues. In a similar way a large number of community pharmacists across Grampian are now providing a Travel Health Service.

We can print off a list of patient's previous vaccination which can be presented to a private travel clinic of your choice or local pharmacy who provide Travel immunisation services.

For further information please see the NHS Grampian vaccination website.

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

Flu Update: 

Vaccines

NHS Scotland provides a number of vaccinations for people at different stages in their life. Find out about these vaccines, and the diseases they protect against.

Please click on the link below for further information

​Vaccines - Immunisations in Scotland | NHS inform

Beating Bowel Cancer

A support and campaigning charity for everyone affected by bowel cancer.
020 8973 0011

Bloodwise

The UK’s specialist blood cancer charity, providing practical and emotional support to anyone affected by blood cancer.
0808 2080 888

The Brain Tumour Charity

A charity providing information and support for anyone affected by brain tumours. 
0808 800 0004

Breast Cancer Care

Providing care, information and support to people affected by breast cancer. 
0808 800 6000

Cancer Research UK

A cancer research and awareness charity for anyone affected by any kind of cancer. 
0808 800 4040

CLIC Sargent

UK cancer charity for children, young people and their families. They provide clinical, practical, financial and emotional support to help people cope with cancer and get the most out of life.
0300 330 0803

Jo’s Cervical Cancer Trust 

UK charity dedicated to women affected by cervical cancer and cervical abnormalities. 
0808 802 8000

Leukaemia Care

Leukaemia Care is a national blood cancer charity that provides emotional support, advice and help to anyone affected by a blood cancer.
0808 801 0444

Look Good Feel Better

A worldwide cancer support charity proving practical support for women struggling with side effects from treatment. It offers free skincare and make-up workshops that create a sense of support and wellbeing. 
01372 747 500

Lymphoedema Support Network (LSN)

The LSN is a registered charity run by people who live with lymphoedema and is the largest information provider about the condition in the UK.
020 7351 4480

Macmillan Cancer Support

Information and support for people living with cancer in the UK. It also has an online community at: 

0808 808 00 00

Maggie’s Centres

Maggie’s offers free practical, emotional and social support to people with cancer and their families and friends
0300 123 1801

RipRap

Information for teenagers who have a parent with cancer. The website also features real stories of other young people’s experiences.

Teenage Cancer Trust

Improves the quality of life and chances of survival for young people with cancer, with support and specialist services around the UK.
020 7612 0370

Tenevous

Provides treatment, emotional support and practical advice to people affected by cancer. The charity’s mobile support units bring cancer treatment into homes and communities. Speak to a qualified nurse on the charity’s Support Line or via live chat. 
0808 808 1010

The Youth Cancer Trust

Provides support and free, activity-based holidays for young people aged 14 to 30 with cancer or any malignant disease in the UK and Irish Republic or who are patients of any UK hospital. You can also come on a holiday if you have been in remission for up to five years or are living with the late effects of having had cancer as a teenager.
01202 763 591

Some Services provided are not covered under our contract with the NHS and therefore attract charges.

Services which are out with NHS contract

The National Health Service provides most health care to most people free of charge, but there are exceptions. GPs are self employed and contract to provide NHS general medical services for their patients.

Sometimes, GPs are asked to provide additional services, which fall outside their contract and in these circumstances, they are entitled to make a reasonable charge for providing them.

Your Questions answered

Isn’t the NHS supposed to be free?

The National Health Service provides most health care to most people free of charge, but there are exceptions:  For example medical reports for insurance companieSurely the doctor is being paid anyway?

It is important to understand that GPs are not employed by the NHS, they are self employed and they have to cover their costs – staff, buildings, heating, lighting, etc – in the same way as any small business. The NHS covers these costs for NHS work, but for non-NHS work the fee has to cover the doctor’s costs.

In recent years, more and more organisations have been involving doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.

Examples of non-NHS services for which GPs can charge their NHS patients are:

• accident/sickness insurance certificates
• certain travel vaccinations
• private medical insurance reports
• Statements of fact relating to general health e.g. for children’s dance classes,
• Letters requested by, or on behalf of, the patient
• Holiday cancellation claim forms
• Referral for private care forms

Examples of non-NHS services for which GPs can charge other institutions are:

• medical reports for an insurance company
• some reports for the DSS/Benefits Agency
• examinations of occupational health

Why does it sometimes take my GP a long time to complete my form?

Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. Most GPs have a very heavy workload – the majority work up to 70 hours a week – and paperwork takes up an increasing amount of their time, so many GPs find they have to take some paperwork home at night and weekends.

I only need the doctor’s signature – what is the problem?

When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. In order to complete even the simplest of forms, therefore, the doctor might have to check the patient’s entire medical record. Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council or even the Police.

What can I do to help?

• If you have several forms requiring completion, present them all at once.
• Do not expect your GP to process forms overnight:

The fees charged are based on the British Medical Association (BMA) suggested scales and our care navigation staff will be happy to advise you about them along with appointment availability. 

The Practice can take payments with either cash or cheque, these are made out to Kemnay Medical Group

PLEASE NOTE THAT FIREARMS CERTIFICATE ADMINISTRATION CHANGED ON THE 1st of June 2022 AND THE FEE IS NOW £50 PAYABLE BY THE PATIENT.

Click on the link below for information:

Kemnay Medical Group OCT 2023

Additional NHS Services

Bladder and Bowel information/help

Click on link below to find out more:

Where to get help? (nhsgrampian.org)

Ask one of the health visitors about any of these groups:

BREAST FEEDING WORKSHOPS/SUPPORT GROUPS

Aberdeen City and Shire | Local activities & meet-ups | NCT

SOCIAL CARE & HEALTH

Peep | Aberdeen City Council

DROP INTO THE CLINIC

• For babies and toddlers' advice
• Support for positive parenting
• Behaviour management
• Cooking and budgeting skills working at times with Community Learning, Social Work and Education professionals. 

EARLY MONTHS GROUP

Covers aspects of Childcare/Health advice.

A series of 5 sessions covering

• first aid, resuscitation and accident prevention for under-fives
• Management of minor illness, weaning, sleep and play and development.

FIRST AID & ACCIDENT PREVENTION

First aid - NHS (www.nhs.uk)

IMMUNISATIONS

Vaccination schedule - Immunisations in Scotland | NHS inform

INFANT MASSAGE

Baby Massage Aberdeenshire (iaimbabymassage.co.uk)

PARENTING PROGRAMMES

Early learning, nurseries and childcare - Aberdeenshire Council

Family learning with CLD - Aberdeenshire Council

NHS Grampian Family Nurse Partnership Service

Professionals - Children's Health Scotland (childrenshealthscotland.org)

OCCUPATIONAL THERAPIST

There are two different types of services available which you can refer yourself to:

Community Rehabilitation Occupational Therapists

If you find you are having problems managing everyday activities because of illness, injury or disability and you would like some treatment and advice to help you manage call

01467 672718.

Community Occupational Therapists

If you feel some equipment or an adaption to your home could help you cope with your disability or illness, please call 0800 011 3200

Click on the link below to find out more about this service.

Occupational therapy service - Aberdeenshire Council

Care equipment and adapting your home - mygov.scot

Equipment and changes to your home | Care Information Scotland (careinfoscotland.scot)

Silver Line Scotland

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week, 365 days of the year.

We also offer telephone friendship where we match volunteers with older people based on their interests,  facilitated group calls, and help to connect people with local services in their area.

The Silver Line Helpline – 0800 4 70 80 90

Click on the link below to find out more:

SPEECH & LANGUAGE THERAPY

Patients are seen at Fyfe Park Clinic, in schools or at home.   Appointments are made following referral from a GP or Nurse.

Speech and Language Therapy – NHS Grampian Health and Social Care Partnership (scot.nhs.uk)

TEENAGE HEALTH

Illnesses and conditions | NHS inform

Self-help guides | NHS inform

WELL WOMAN

We no longer have a dedicated Well Woman Clinic time, but appointments can still be arranged with a GP or nurse for all procedures. 

We offer advice and treatment on hormone replacement therapy, the menopause, period and continence problems, cervical screening, breast awareness, post-natal checks, implants and coil insertion. 
  
Click on the links below to find out more about Women's Health:

Women's health | NHS inform

Women’s Health - ROC Private Clinic